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Martial Arts |
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Knives & Swords |
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Affiliate Program |
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Information |
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| Shipping & Returns |
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Shipping:
Merchandise will be shipped as soon as payment has cleared.
This will usually be within 24 hours of placing an order.
Custom Items: Our Custom Hand Crafted products are made to your order. Based on material availability and complexity of item ordered, there may be a 1 - 3 week time in addition to the shipping time for your final delivery.
Returns:
New merchandise (not used, worn, altered or soiled) suitable for resale may be returned for exchange or refund within 14 days of purchase.
If new merchandise is returned within 15-60 days of purchase, there is a 15% restocking charge.
After 60 days, merchandise will not be accepted.
No returns are accepted on clearance items.
Custom Items or Deluxe Items may only be returned for exchange for same type merchandise within our Custom Item's one year warranty period.
This warranty is void if merchandise has obviously been misused or excessivly abused.
When returning merchandise, the customer needs to include Name, Address, Phone Number and E-mail, and Reason For Return.
Merchandise should be wrapped securely and returned via U.P.S., R.P.S., or insured parcel post.
All merchandise sold as sets must be returned as sets.
A credit will be issued by the original method of payment, excluding shipping and handling charges.
A check or money order for shipping and handling charges must accompany all exchanges.
Merchandise returned for exchange without a check or money order to cover shipping and handling will be charged on customer's credit card or sent out COD with appropriate charges.
Please allow 2 to 4 weeks on all returns for exchange, refund, or credit. |
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